What our Clients Say
We’ve had very positive feedback from everyone. It was a valuable and productive exercise which stimulated very healthy discussion and gave us some positive and challenging things to develop.
Your consultants guided the group through the RIE process extremely well and made the event a success.
We were very pleased with the support that we received from the consultants throughout the project. They were flexible in their approach, worked very well with us and integrated with the team.
Customer expectations of service increase every year, and it is essential that we keep our order completion times competitive and that our agents are able to keep their delivery promises to customers.
Ultimately, we come back to the delivery of commercially viable processes consistent with our mission, which was so important in terms of securing internal buy-in to the change process. Colin and his team had the sensitivity to manage this culturally and pragmatically, taking us into a new strategic direction from a procurement perspective.
The Consultancy Company’s industry experience was incredibly important in helping us. We knew what the solution was going to look like: what we wanted was practical help with the action plan, and with the complexity of the project management.
Your consultant provided the focus and drive to complete the project on time and on budget working within our culture.