What our Clients Say
The Consultancy Company provided us with a clear vision and were excellent in their support in turning the vision into a robust, well managed project plan for improvement. This programme of activity has significantly improved the service we provide to our customers and the guidance and support The Consultancy Company was a key enabler.
Tim and his team quickly got under the skin of our global business and this helped to establish credibility in the team. By building the new model they helped us appreciate what the changes meant in terms of real business.
The training was really inspirational and all the staff can see what a difference it has made to our operations.
Mapping the steps along the patient pathway was a revelation to staff familiar with only one part of it. Overall, they were delighted with the approach, feeling empowered rather than directed.
The Consultancy Company actually mean it when they say they are happy that success is based on them not being here anymore. They were really committed to helping us develop the knowledge and skill to carry the approach forward on our own with confidence.
We are very pleased with the results achieved from our Lean interventions to date and are confident that we can sustain the progress we have made over the long term.
The European Medical Data Project has been a model of how projects should be run. A key aspect was getting buy-in to changes up front, with success evident in the enthusiastic response to our pilot implementation.