March 1st, 2018
Gareth has extensive international senior management and commercial experience with a particular focus on Customer Experience, brand and marketing management, sales & marketing operations, business development, service management and linking service provision with the supply chain. An entrepreneurial and results driven business leader, he combines a commitment to customer needs with a very open, collaborative and personable approach. A natural team player, Gareth thrives on helping teams achieve their objectives and fulfil their potential. He also speaks French, German, Russian and Dutch. Click here for LinkedIn profile.
Business turnaround: Led product and service development programmes at Group level and engaged country managers to deploy clear sales & marketing best practice, with significant improvements in vehicle sales, marketing and service operations performance. This resulted in 30% growth in annual sales volumes to a record 104K units, revenues of €1.75bn and accompanying record contribution margin and market share over the course of 3 years.
Brand Management: Recruited, trained and led a new brand team in a major European country market. By year 3 of the project, delivered the best brand strength results in over 10 years (best in market brand awareness, consideration and purchase intent), having reversed the market share loss of several years to return the brand to growth with market share of 14%. Awarded the corporation’s Chairman’s Honours award for outstanding achievement.
Service Management: Initiated and executed service improvement programmes based on rigorous customer needs research and analysis delivering sustainable competitive advantage in consumer and B2B markets.
Programme Management: Initiated, developed and implemented a comprehensive sales, service and marketing development programme for each of a major industrial manufacturing corporation’s seven product divisions with combined revenues of £3bn. Successfully engaged divisional leadership and management with the programme through continuous involvement, support, guidance and education through all phases of the programme from initiation to implementation.
2017-Current Consultant, The Consultancy Company
2012-2017 Managing Director, Alexeeva & Jones
2009-2012 Director Global Business Development, PSA Peugeot-Citroen Light Commercial Vehicles
2007-2009 VP Sales, Marketing & Service Development, , GAZ Group
2000-2007 European Marketing Director, Head of Mid European Region Light Commercial Vehicles, Head of Internet Development, GM Europe
1998-2000 Marketing & Distribution Director, GM Netherlands
1996-1997 Brand Manager, Vauxhall Motors
1992-1995 Marketing Director, Eurocamp Plc
1987-1992 UK Marketing Manager, European Marketing Manager, Weight Watchers International
MA in Marketing, Bristol Business School
Diploma of the Chartered Institute of Marketing
Postgraduate Diploma in Marketing, Bristol Polytechnic
BA Modern European Studies (Economics, German, French), Loughborough University MCIM