March 1st, 2018
Frances spent her earlier years with a major bank where she rose through the ranks to become a senior PA for regional directors. Having decided that she wanted to gain broader commercial experience she joined the practice to establish a core support function that provided the interface between professional consultants and the practices clients.
During her time as Support Services Manager she computerised the company’s accounts and has taken prime responsibility for cash collection; achieved certification for the practice in ISO9000 within 7 months and maintained it for the last 14 years; achieved certification in Investors in People and maintained it (with commendations) for the last 10 years.
Her commitment to supporting the team and our clients whilst maintaining high standards of accuracy and service provides outstanding back up to the management team.