Operational Excellence

Discover the Best Practices to Operational Excellence The original article can be found at this webpage – https://blog.softexpert.com/en/best-practices-operational-excellence/ April 8th, 2019 – By Raphael Gonçalves Arias To achieve operational excellence, it is necessary to discover and structure best practices according to the context of your organization. Customer Focus, Leadership, People Engagement, Process Approach, Improvement, Evidence-Based … Read more Operational Excellence


Privacy We were committed to safeguarding the privacy of our website visitors. The only personal information we collected and stored related to requests for further information made on our contact page. From time to time we may have also compiled anonymous aggregate data to better understand user behaviours on our site – for example, to … Read more Privacy


Confidentiality At the Consultancy Company we were committed to keeping our client information confidential. We would not reveal sensitive information and limited information access only to those that needed it. As you’d expect, we were experienced at working under confidentiality clauses and non-disclosure agreements. Our security standards were exemplary. We encrypted all customer information, regularly … Read more Confidentiality


Environmental We weren’t a big business with a huge carbon footprint but we took energy use seriously and monitor legislative changes and initiatives to ensure early compliance with government environmental directives. Wherever possible we endeavoured to travel to client sites via public transport and made use of email and conference calls to reduce the environmental … Read more Environmental


Quality ISO 9001 approved As an ISO 9001 approved and Investors in People accredited company, we took quality standards seriously. We didn’t just pay lip service to our quality certificates – we practiced what we preach and regularly monitored our processes and teams to ensure our clients continued to benefit from well trained and highly … Read more Quality