Case Studies
Follow the link to read the full case study details:
CUSTOMER SERVICE
- Improved Customer Service for a Market Leader
- Creating Airline Customer Service Excellence
- Improving Global Customer Relationships and Clarifying NPD Focus
DISTRIBUTION MODELLING & THIRD PARTY SOURCING
- Outsourced Distribution in the Chemical Industry
- Fast Savings for Fast Food Firm
- Hi Tech, Low Volume Sourcing from China
- Delivering a smart Logistics Solution for the NHS
E-SUPPLY CHAIN
- E-Fulfillment into a Pan European Automotive Manufacturer
- Factory Relocation to the Far East
- European Inventory Optimisation
- Lean and Mean in a Traditional Environment
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PROJECT MANAGEMENT
- Creating Consistency for a Building Products Company
- Performance Improvement for a Global FMCG Business
- Reducing the Risks for an Insurance Company
- Creating the Standard for a Pop Star
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STRATEGY
- Cross Industry Benchmarking for a Leading Retailer
- Operational Turnaround at a Major Brewery
- Business Recovery in Food Services
FAR EAST OUTSOURCING
INVENTORY
LEAN MANUFACTURING
Factory Relocation to the Far East
The client
A £30 million first tier automotive supplier
Highly competitive market
Rapid cost reductions sought by moving major elements of manufacturing to low cost economies
The challenge
Client was unable to manage a project of this complexity
Workforce steeped in tradition, resistant to change and concerned over future of UK operation
Few documented processes
Many products over-engineered to after market requirements
The solution
Working closely with the client we established programmes for the identification of products to be moved and the processes, skills, training, capital equipment and tooling that would need to be re-located to support this.
Using our extensive knowledge and experience of the region, we advised on the refurbishment of old equipment in order that it would be accepted by the Chinese authorities. We also guided the client in the establishment of the legal entity in China.
We developed formal written procedures for recording and transferring key information and developed stock build programmes to ensure supply continuity during the transition. In parallel, we led a programme to identify all components that could potentially be sourced in China and assisted in establishing a complete new vendor base that would both support the Chinese factory and on-going supply back into the UK.
The project quickly moved ahead of schedule and was completed in timescales that were previously considered impossible.
Benefits at a glance
- 40% reduction in purchased parts cost
- Approximately 30% reduction in manufacturing costs of transferred product
- Complete new vendor base established in China
- New Chinese factory able to expand into new ranges - A £6 million annual sales opportunity
