Case Studies
Follow the link to read the full case study details:
CUSTOMER SERVICE
- Improved Customer Service for a Market Leader
- Creating Airline Customer Service Excellence
- Improving Global Customer Relationships and Clarifying NPD Focus
DISTRIBUTION MODELLING & THIRD PARTY SOURCING
- Outsourced Distribution in the Chemical Industry
- Fast Savings for Fast Food Firm
- Hi Tech, Low Volume Sourcing from China
- Delivering a smart Logistics Solution for the NHS
E-SUPPLY CHAIN
- E-Fulfillment into a Pan European Automotive Manufacturer
- Factory Relocation to the Far East
- European Inventory Optimisation
- Lean and Mean in a Traditional Environment
- Creating Consistency for a Building Products Company
- Performance Improvement for a Global FMCG Business
- Reducing the Risks for an Insurance Company
- Creating the Standard for a Pop Star
- Cross Industry Benchmarking for a Leading Retailer
- Operational Turnaround at a Major Brewery
- Business Recovery in Food Services
FAR EAST OUTSOURCING
INVENTORY
LEAN MANUFACTURING
PROJECT MANAGEMENT
STRATEGY
Operational Turnaround at a Major Brewery
The client
Household name brewery
Focus on one modern facility
Significant efficiency gains required prior to acquisition by a third party buyout
The challenge
Deliver a cost effective Brewing and Packaging operation with unit costs consistent with the buy-out targets
No disruption to the production process during transition
Turn-round to be achieved within 9 months
The solution
A cost reduction programme was established around a strategy of reduced headcount, eliminating restrictive practices and outsourcing Distribution and Transport.
A clear communication strategy was evolved and the union advised of the "survival" plan. Demarcation payments were agreed and cross training/development plans put in place. In parallel, a redundancy strategy was formulated and managed to completion.
To tackle working practices, a Lean Manufacturing management structure was identified and communicated via "Champions" in each area of activity. In order to implement this, existing management skills and attitude were assessed and the appropriate training and recruitment programmes developed. Where necessary, management separation packages were negotiated and executed.
Finally, we negotiated a third party Warehousing and Distribution contract and managed the transfer of undertakings and staff, union involvement and disposal of assets.
Benefits at a glance
- Overall costs reduced by 24%
- Headcount reduced by 225
- Overtime reduced by 10%
- Individual earnings increased by 8%
- Project completed in 8 months with no impact on customer service
