Case Studies
Follow the link to read the full case study details:
CUSTOMER SERVICE
- Improved Customer Service for a Market Leader
- Creating Airline Customer Service Excellence
- Improving Global Customer Relationships and Clarifying NPD Focus
DISTRIBUTION MODELLING & THIRD PARTY SOURCING
- Outsourced Distribution in the Chemical Industry
- Fast Savings for Fast Food Firm
- Hi Tech, Low Volume Sourcing from China
- Delivering a smart Logistics Solution for the NHS
E-SUPPLY CHAIN
- E-Fulfillment into a Pan European Automotive Manufacturer
- Factory Relocation to the Far East
- European Inventory Optimisation
- Lean and Mean in a Traditional Environment
-
PROJECT MANAGEMENT
- Creating Consistency for a Building Products Company
- Performance Improvement for a Global FMCG Business
- Reducing the Risks for an Insurance Company
- Creating the Standard for a Pop Star
-
STRATEGY
- Cross Industry Benchmarking for a Leading Retailer
- Operational Turnaround at a Major Brewery
- Business Recovery in Food Services
FAR EAST OUTSOURCING
INVENTORY
LEAN MANUFACTURING
European Inventory Optimisation
The client
£500m division of £2bn FTSE 250 Group
Manufacturer and Supplier of pneumatic products
Global operator
The challenge
Inconsistent product availability despite excess inventory
Intensified global competition
Poor inter-warehouse stock visibility
Increased customer expectations in terms of availability
Introduction of Euro bringing downward price pressure
The solution
The Consultancy Company modelled the Inventory profile across a pilot range and sorted each product into groups that reflected variability of demand and thus the practicality of managing them to achieve a defined level of customer service.
In addition, supplier lead-times and performance were accessed and adjusted to reflect reality. The result was a common process that dynamically optimised the stock at each location and achieved the minimum level of stock required to meet the market-driven availability levels.
After a successful trial, the project was rolled out firstly across all the core items in the pilot countries and then by full implementation in a further 8 European countries.
Following the local optimisation of Inventory, we developed a process to identify where in the overall supply chain stock would best be located and to where the existing slow and non-moving stock could be re-deployed. This resulted in a significant consolidation project and reduced the stock holding by a further £1.5 million.
The Consultancy Company provided Supply Chain and Project Management expertise throughout the 3 year life of the project.
Benefits at a glance
- 20% increase in Customer Service
- Up to 25% reduction in stock holding
- Opportunity identified to re-locate £1.5m of slow moving stock
- Consolidated and streamlined Inventory Management process across Europe
