Industry and Supply - The Team
Meet some of our Industry and Supply consultancy team members by scrolling to the profiles below.
PETER BROXTON - Market Director
A supply chain professional with over 15 years at Director level in the Pharmaceutical, Medical Device and FMCG sectors. He has held product development, technical, programme management and single/multi site manufacturing roles in the UK and USA. Peter has a passion for improving customer service through driving operational excellence and lean techniques in batch and process industries and speeding up New Product Development to allow quicker access to commercial markets. Major, sustainable improvements have been achieved by Peter in his various roles by using effective change management methodologies where the main focus is on building team capability and belief, agreeing key performance indicators and the achievement of stretching targets. Read more
GRAHAM BARKER
30 years experience in a variety of global manufacturing industries, including packaging, plastics and speciality chemicals. Specific experience in business development, marketing, key account, procurement and general/divisional management and operated in the UK, Mainland Europe, USA, Australasia and Asia Pacific. Read more
JOHN DILKS
John specialises in making Company Boards and Senior Executive teams more effective. He brings financial and analytical skills to bear in clarifying the strengths and weaknesses of business objectives and implementation strategy. He facilitates sessions to improve group dynamics and strengthen leadership to improve motivation and develop high performing organisational cultures. The two combine to deliver improved business performance. Read more
JACKY FARROW
Jacky is a proven performance improvement specialist with over 20 years experience demonstrated across a variety of industries including manufacturing, food distribution, IT distribution, subsea survey and occupational health. This experience has been gained both as a manager/senior manager in a number of blue-chip organisations, and latterly as a consultant. Jacky's skills include review, improvement and implementation of business processes, incorporating process mapping, establishing documented business management systems, ISO 9000 implementation, auditing and training. Read more
FRASER GEEKIE
Experienced across a broad Manufacturing and FMCG spectrum, Fraser has an impressive track record of delivering innovative solutions to complex supply chain issues. He has implemented dynamic sales forecasting and analysis tools across Europe and North America and his advanced distribution and customer service modelling techniques are used extensively across the industry. Read more
DAVID GRIFFITHS
David is a very experienced Procurement Professional, who has spent nearly 30 years working within both the public and private arena. David has worked at all levels for a range of clients helping them develop their procurement strategies, best practice methodologies and supporting technologies. His innovative and resourceful style to problem solving has created and continues to create a succession of business improvements. Read more
GLYNIS HAMMOND
Glynis is a highly professional consultant, who has previously worked as a senior corporate communications manager with a FTSE100 utility business. She developed and led a communications strategy designed to promote the company's track record in customer service and showcase its technical ability globally. Glynis also offers a wide range of leadership and management skills developed over many years in the public, private and third sectors. Much of her work has involved government agencies and departments in both Great Britain and Northern Ireland where she helped develop and facilitate communication programmes to assist clients in meeting the challenge of UK government performance targets and the Peace Process. Read more
IAN HARRISON
Ian is a high performing ex-senior manager with broad pharmaceutical and fmcg industry experience. This covers product and technology development, world class manufacturing, strategic purchasing and global supply chain. A highly skilled project director, facilitator and coach, he has expertise in developing high performance teams across cultures and business functions. This is based upon a sound understanding of most business functions and processes, strong analytical skills, and a pragmatic and personable approach. This unique mix of interpersonal and technical skills, and change management style enables Ian to make a substantial contribution to operations performance improvement. Read more
ORMOND HOOPER
Ormond is a supply chain and logistics professional with over 30 years experience. He has held strategic and tactical roles with both in house operators and third party logistics companies. His experience has been gained with leading brand names in the FMCG and 'B2B' sectors and he has been responsible for the development and delivery of new strategies. He is an accomplished change manager and, with an open and participative style, he is comfortable communicating and managing at all levels. Having developed and operated both large single-site and multi-site distribution networks, Ormond has an extensive knowledge and experience of complex warehouse and transport operations, their systems and their processes. Importantly, he also has a deep appreciation and understanding of wider supply chain issues and broader business needs. Read more
BONNIE JARVIS
Bonnie has a Service Industry background, with extensive experience in driving and delivering performance improvement and excellence in customer service. She has successfully transferred skills gained in the Private sector, to the Public sector, in particular, Primary Care Trusts, Strategic Health Authorities and Local Authorities. Broad ranging senior level management, consultancy and interim management roles have encompassed service strategy and policy development, project management, service re-design and business documentation design and production. Bonnie believes that performance improvement can only be achieved by taking a holistic approach. In essence the integration of people, processes and technology, supported by effective internal and external communication channels. Results driven and customer focused, Bonnie has a proven track record in delivering demanding performance targets and service delivery improvements in multi-stakeholder environments. Read more
HARVEY LEACH
Harvey is an experienced change manager with a consistent track record of leading change and process improvement ‘on the job’. He has applied his extensive experience in manufacturing and engineering disciplines to improve business focus and bottom line performance for clients in a range of private and public sector organisations. He is an accomplished facilitator and coach, capable of harnessing the skills and experience of multi-functional teams at all levels to produce innovative solutions to complex business issues. His incisive mind is extremely adept at distilling complex issues into simple processes able to support the rapid development of an organisation. Read more
HARRY LONGMAN
Harry is a specialist in operational improvement and project management. He has led change in a wide range of organisations including the public sector, manufacturers and financial services. His interventions involve managers and staff understanding their system of work and how to change it to make radical improvements in terms of customer service or product, profitability and morale. He has led teams in complex, cross functional projects to achievement beyond expectations against tight timescales. Examples include the entire marketing and customer acquisition process for credit cards, and the new product in an engineering company which became its mainstay. Read more
NEIL MATHIESON
Neil's wide experience has been drawn from Sectors as diverse as Oil and Gas and Local Government, and roles as diverse as growing new businesses to developing Social Services Performance Indicators. With a background of Project and General Management in large multinationals and start-up subsidiaries both in the UK and in the USA, Neil's main area of expertise is in analysis of business data, its interpretation into meaningful information upon which business decisions can be made, its subsequent communication, and its use in the development of strategies to improve performance. In the private sector, this analysis has covered areas such as Customer Surveys, Waste Audits and assisting clients to comply with the Packaging Waste Regulations. In the public sector, by working with Social Services Practice and IT professionals to improve the visibility and clarity of the Departments performance for internal management purposes, for Committee Members, the CSCI and the Department of Health. Read more
IAN PAGE
An experienced operational and manufacturing professional with a passion for leading 'continuous improvement', Ian has over 10 years Senior Management experience in major blue chip, FMCG, high volume manufacturing companies. Accomplished at working across boundaries, Ian has led multiple site operations. These have involved transferring production to low cost countries in Eastern Europe, developing ERP/business processes, developing production planning systems and improving inventory management. Ian has particular skills in strategy development and implementing waste reduction, process mapping, problem solving techniques, improving operational efficiency and introducing measurement of KPIs. Read more
JOHN PARSONS
John is a very experienced senior manager and consultant with proven supply chain and operational management expertise in all sectors of the business environment. He has particular skills in helping businesses assess and resolve their procurement, supply chain, logistic, transport and warehousing requirements driven by ever changing customer demands and increasingly demanding service levels. He has worked with clients on developing their operational strategies through the careful understanding and analysis of business objectives, operational infrastructures, processes, IT systems and customer service requirements. He has a practical and pragmatic approach to all assignments. Read more
ROD SMITH
Rod is a highly experienced HR professional who works with organisations to help them to achieve their objectives through their people, and to manage change. Through working with people, Rod has developed considerable expertise in the use of modern electronic techniques, such as web-based applications, to communicate effectively globally. Rod's wide range of experience and expertise has enabled him to complete many assignments in both the private and public sectors. He maintains a close focus on providing practical solutions and transferring knowledge to clients. In parallel with his consultancy, Rod also shares his experience with business students in his role as Senior Lecturer at the University of Bedfordshire, specialising in HRM, organisational behaviour and managing change. Read more
NEIL THOMPSON
Neil has highly developed skills and expertise in the creation of fully integrated end to end customer service processes that incorporate every aspect of a company's activities, thus ensuring that customer service becomes fully embedded within the organisation. Neil works through the careful integration of people, processes, information systems and communications. This detailed approach ensures that the benefits that accrue from Neil's work are "owned" within the client and are sustainable and developable in the long term. As an experienced consultant with proven marketing and operational management expertise in both consumer and business to business environments, Neil has wide experience of customer surveys, contact centre management, off-shoring back office processes, systems implementation and process design and development. Read more
RICHARD WALE
Richard spent his corporate life, before moving into consultancy 10 years ago, within the UK manufacturing industry. Starting out in production management, he progressed through operations management into general management. It was here that he became involved with developing markets on a global scale, resulting in the Queen's Award for Export Achievement. Read more
DAVID WALKER
David is a highly experienced systems professional with many years experience in business systems. His extensive experience in programme and project management within blue chip organisations has included building and leading teams and motivating them to deliver high quality results to firm deadlines for both general business and systems projects. David has a passion for developing effective service processes whilst raising customer satisfaction. Read more
JEREMY WALLER
24 years in senior management roles in Asia, CEO and SVP of several respected Hong Kong/China listed companies subsidiaries, with specific expertise in Asia procurement, China business operations, restructuring manufacturing, marketing and distribution, in technical products and hospitality/retail furnishings. Read more
