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Case Studies

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RESEARCH & DEVELOPMENT MANAGEMENT & GOVERNANCE FOR NHS PRIMARY CARE TRUST

The client

Primary Care Trust (PCT) with designated lead responsibility for Research Management and Governance (RM&G) in its sector.

Requiring infrastructure to support research governance obligations as defined by the Department of Health.

Selected by the DoH as a Pilot Site for RM&G

Seeking to become a PCT (RM&G) and to attract recruits through the provision of opportunity for R&D

The challenge

  • To find a solution which would serve the whole sector and be acceptable and beneficial to multiple stakeholders, including academic institutions, NHS trusts, existing networks and other interested parties
  • To design a viable 'organisation' and new arrangements which could be introduced with limited resources
  • To establish the PCT as a 'Demonstration Site' and model of good practice as one of 7 national pilot RM&G PCTs' and thence to secure the status of PCT(RM&G)
  • The meet the obligations of a pilot PCT(RM&G) and accommodate the apparent complexity of the Department of Health's Evaluation Project
  • To overcome a general lack of familiarity with the R&D process and infrastructure requirements

The solution

The PCT invited representatives of potential stakeholder organisations to join a project steering group. The Consultancy Company deployed a consultant with knowledge and understanding of R&D processes and governance issues to fill the role of Project Manager and to advise the group.

The consultant co-ordinated the development of the PCT (RM&G) principally via:

  • Managing stakeholder relationships
  • Developing appropriate models for understanding the R&D domain and developing a supporting infrastructure
  • Supporting the client in developing the 'business plan'
  • Adding intellectual rigour throughout the process

To ensure that the selected model could be translated into practice as quickly as possible The Consultancy Company next deployed a consultant to act as an interim manager to implement the proposed new administrative arrangements.

Benefits at a glance

  • A sustainable and viable solution developed through collaborative and consultative processes with all stakeholders
  • Increased organisational confidence in delivery capability and thence reduced anxiety levels amongst management and staff
  • Strategic positioning of PCT as host of new arrangements for the whole sector and as one of only 7 pilot sites in England
  • Positioning of this Health Sector as one of leading sectors in England for Primary and Community Care R&D (with implications for staff recruitment and retention)
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