Case Studies
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- Research and Development Management and Governance for NHS Primary Care Trust
- NHS Strategic Planning for a London PCT
RESEARCH & DEVELOPMENT MANAGEMENT & GOVERNANCE FOR NHS PRIMARY CARE TRUST
The client
Primary Care Trust (PCT) with designated lead responsibility for Research Management and Governance (RM&G) in its sector.
Requiring infrastructure to support research governance obligations as defined by the Department of Health.
Selected by the DoH as a Pilot Site for RM&G
Seeking to become a PCT (RM&G) and to attract recruits through the provision of opportunity for R&D
The challenge
- To find a solution which would serve the whole sector and be acceptable and beneficial to multiple stakeholders, including academic institutions, NHS trusts, existing networks and other interested parties
- To design a viable 'organisation' and new arrangements which could be introduced with limited resources
- To establish the PCT as a 'Demonstration Site' and model of good practice as one of 7 national pilot RM&G PCTs' and thence to secure the status of PCT(RM&G)
- The meet the obligations of a pilot PCT(RM&G) and accommodate the apparent complexity of the Department of Health's Evaluation Project
- To overcome a general lack of familiarity with the R&D process and infrastructure requirements
The solution
The PCT invited representatives of potential stakeholder organisations to join a project steering group. The Consultancy Company deployed a consultant with knowledge and understanding of R&D processes and governance issues to fill the role of Project Manager and to advise the group.
The consultant co-ordinated the development of the PCT (RM&G) principally via:
- Managing stakeholder relationships
- Developing appropriate models for understanding the R&D domain and developing a supporting infrastructure
- Supporting the client in developing the 'business plan'
- Adding intellectual rigour throughout the process
To ensure that the selected model could be translated into practice as quickly as possible The Consultancy Company next deployed a consultant to act as an interim manager to implement the proposed new administrative arrangements.
Benefits at a glance
- A sustainable and viable solution developed through collaborative and consultative processes with all stakeholders
- Increased organisational confidence in delivery capability and thence reduced anxiety levels amongst management and staff
- Strategic positioning of PCT as host of new arrangements for the whole sector and as one of only 7 pilot sites in England
- Positioning of this Health Sector as one of leading sectors in England for Primary and Community Care R&D (with implications for staff recruitment and retention)