Health and Social Care - Success Stories

Lean in Healthcare: Increasing theatre throughput and reducing waiting times

“We are very pleased with the results achieved from our Lean in healthcare interventions to date and are confident that we can sustain the progress we have made over the long term.” Tony Chambers, Operations Director, Wrightington, Wigan and Leigh, NHS Trust

Long waiting lists and slow theatre throughput at Wrightington hospital were evidenced by sub-optimal theatre utilisation and lengthy processes. Through lean in healthcare mapping and processes significant improvements were made with emerging results suggesting an increase in day of operations admissions from 5% to 75% and a 25% increase in patient throughput. Read more

Procurement best practice: Redesign of procurement function

”I was impressed with the efforts and professionalism of The Consultancy Company team who brought this major procurement best practice project in on budget and worked through some tough periods of staff culture change.” Senior Manager, Gloucestershire Hospitals NHS Foundation Trust

Complex and inconsistent processes had hindered the ability to deliver procurement best practice with up to 50% of orders being raised as Local Purchase Orders. This two year project has delivered a step change in efficiency and control, and has involved a complex IT systems implementation, organisational restructuring and process redesign; delivered on time and within budget. Read more

Primary care consultancy: Continuing care review

“Your primary care consultants were very professional and carried out an excellent and consistent review of the case we were looking at; as outsiders you also lent greater credibility to the review process and helped us to begin initial discussions with the LA.” John James, Chief Executive, Hounslow PCT

Hounslow PCT wished to make savings on their continuing care budgets. We were asked to carry out a desktop review of decisions carried out on 183 clients. A robust review against approved criteria revealed a potential savings of £1.4 million for Hounslow PCT. Read more